All systems operational ☎ 261 500 2000 ✉ info@exelixisnet.gr Papaflessa 17, Patras 262 22, Greece
EL·EN·IT·FR·DE

Home / Support

NEW · Exelixisnet IT Support

A technician on your screen in 10 seconds.

Download the Exelixisnet IT Support app, tell us your ID number and our technician connects securely, through our own servers rather than third parties.

⤓ Download the app → Support request

Encryption end-to-endServers ExelixisnetInstant connection

Exelixisnet remote

Download the app

Choose your device

The app is already set up for our servers. You don’t need to change anything.

RECOMMENDED

·Windows10 / 11 · 64-bit · .exe

⤓ Download for Windows

·Android.apk

⤓ Download for Android

·macOSIntel & Apple Silicon

⤓ Download for macOS

·Linux.deb · .AppImage

⤓ Download for Linux

Permanent installation for customers with a support contract: the computer appears automatically for our team and in ExelixisHub.

How it works

Four steps, no setup

01

Download

Open the Exelixisnet IT Support app.

02

Tell us your ID

Tell us the 9-digit number and password at +30 261 500 2000.

03

Approve

You press “Accept” and see everything the technician does.

04

Done

Close the app and the connection ends.

Security

You stay in control

No connection is made without your permission. Communication goes through our own server rustdesk.exelixisnet.gr, encrypted end to end.

  • You accept every connection
  • Every technician action is visible
  • Connection history for every computer
  • End with one click

YOUR ID (example)

482 915 306

ONE-TIME PASSWORD

k7Rp-29xQ

·Ready to connect · rustdesk.exelixisnet.gr

Open a support request

We reply within the same working day.

Subject

Your details are used only to reply to you. Privacy policy

Opening hours

We’re here

Monday – Friday 09:00 – 17:00
Contract customers 24/7 monitoring

💬 Chat☎ 261 500 2000✉ info@exelixisnet.gr⤓ IT Support app